Privacy Policy

1. About this policy

This Privacy Policy explains how Vorquenxiexlyux ("we", "us", "our") collects, uses, stores and shares personal information when you visit vorquenxiexlyux.world, contact us, or take part in our outdoor masterclasses in Hamilton, New Zealand. We comply with the New Zealand Privacy Act 2020 and apply the same principles to all visitors regardless of location.

By using this website you confirm that you have read and understood this policy. If you do not agree with any part of it, please do not use the site or send us personal information.

2. Information we collect

We only collect information that we genuinely need to run our masterclasses and respond to enquiries. The categories below summarise what may be collected:

• Contact details — your name, email address and any phone number you choose to share when you message us through the contact form, by email or by phone.
• Booking information — the masterclass date, package and any accessibility notes you tell us so we can prepare a comfortable session.
• Correspondence — the content of messages you send us and the replies we send back.
• Technical data — basic information your browser shares automatically, such as IP address, device type, operating system and the pages you visit on this site.

We do not knowingly collect special category data such as ethnicity, beliefs, biometric identifiers or detailed health records. If you choose to share information about an injury or accessibility need, we treat that information with extra care and only keep it for as long as it is relevant to your sessions.

3. How we use your information

We use personal information for the following purposes only:

1. To respond to your messages and answer questions about our outdoor masterclasses.
2. To organise and confirm your bookings, including reschedules and reminders.
3. To improve the safety and accessibility of our sessions through coach briefings.
4. To meet our legal obligations, such as keeping accurate financial records.
5. To monitor the performance of this website using aggregated, non-identifying statistics.

4. Lawful basis for processing

We process personal information on one or more of the following bases: your consent (for example, when you submit the contact form); the performance of a contract with you (when you book a class); compliance with a legal obligation (such as accounting); and our legitimate interests in running a small local coaching business in a safe and organised way.

5. Sharing with third parties

We do not sell, rent or trade personal information. We share information only with the limited service providers we rely on to operate our business, including our website host, our email provider and, where relevant, the local authority that issues park-use permits. Each provider is bound by appropriate confidentiality terms and may only use the information to deliver the service we have asked them to perform.

We may also disclose information if required by law, by a regulator with proper authority, or to protect the safety of a participant during a session.

6. Cookies and analytics

This website uses a small number of cookies to remember your preferences (for example, that you have closed the cookie notice). It may also use a privacy-friendly analytics tool to understand which pages people read most. You can read more in our Cookies Policy. You can refuse non-essential cookies through your browser settings.

7. Data retention

We keep contact and booking information only for as long as it is needed for the purposes listed above. Enquiry messages are typically deleted within twelve months if no booking results. Financial records are kept for the period required by New Zealand tax law. After the relevant period your information is securely deleted or anonymised.

8. Your rights

Under the Privacy Act 2020 you have the right to ask us to confirm what personal information we hold about you, request a copy, ask us to correct it if it is wrong, and ask us to delete it where we no longer have a lawful reason to keep it. You can also withdraw your consent for future contact at any time. To make a request, get in touch with us using the details on the Contact page.

9. Security

We use reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access. These measures include encrypted website connections, password-protected administrative tools and regular reviews of access by our small team. While no system can be guaranteed to be completely secure, we work to keep risks low and to respond promptly to any incident.

10. Children

Our masterclasses and online services are intended for adults aged sixteen and over. We do not knowingly collect personal information from children under that age. If you believe a child has shared information with us, please contact us so we can remove it.

11. International transfers

Our hosting and analytics providers may store information on servers located outside New Zealand. Where this happens, we choose providers that offer protection comparable to the New Zealand Privacy Act 2020 and we take steps to limit the data transferred.

12. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. Updated versions will be posted on this page with a new "last updated" date. Significant changes that affect how we use existing information will be communicated to people who have an active booking with us.

13. Contact details

If you have any questions about this policy or how we handle your information, please contact us through the Contact page or write to us at our Hamilton meeting point: Ruakiwi Rd, Hamilton Lake, Hamilton 3204, New Zealand.